Legal

Terms & Conditions

Effective October 27, 2026

These terms apply to your use of hometownseniornavigators.com and the senior living placement services provided by Hometown Senior Living Navigators LLC ("we," "us," or "our"). By using our website or submitting our form, you agree to these terms. If you do not agree, please do not use the site.

1. What we do

We are a senior living placement and referral service. We learn about your loved one's needs and preferences, suggest communities that may be a good fit, help arrange tours, and support you through the move-in process. You are never obligated to choose any community we suggest, and the final decision is always yours.

2. Free to families

Our service is free to you and your family. We are paid a referral fee by some of the senior living communities we work with, usually when a family we referred moves in. These fees do not change the price you pay the community. We aim to recommend communities based on what fits your loved one, whether or not we have an agreement with them, and you are welcome to ask whether we are paid by any community we suggest.

3. Communities are independent

We do not own, operate, manage, or staff any senior living community. Each community is an independent business and is solely responsible for its care, staff, facilities, pricing, admissions decisions, and contracts with residents. We do not guarantee the availability, pricing, quality of care, licensing status, or safety of any community.

We encourage every family to tour in person, read the residence agreement carefully, and check a community's license and inspection history with the appropriate state agency before making a decision.

4. Not medical, legal, or financial advice

Our guidance is general information to help you compare options. It is not medical, legal, or financial advice. Please talk with your loved one's doctor about care needs, and with an attorney or financial advisor about contracts, benefits, Medicaid, or paying for care.

5. Information you provide

Please give us accurate and complete information, especially about care and medical needs, so we can suggest communities that can safely meet them. If you share information about another person, you confirm that you have their permission or are authorized to act on their behalf. Our Privacy Policy explains how we handle what you share.

6. Permission to contact you

By submitting our form, you agree that we may contact you by phone, text message, and email at the numbers and addresses you provide, about your request. Message and data rates may apply. Consent is not a condition of any purchase. You can opt out at any time by replying STOP to a text or by contacting us.

7. Using our website

You agree not to misuse the website, including by submitting false information, attempting to access areas that are not meant for the public, interfering with the site's operation, or using automated tools to collect data from it. The website content, logo, and design belong to Hometown Senior Living Navigators LLC and may not be copied without our permission.

8. No warranties

We work hard to give accurate, up-to-date information, but our website and services are provided "as is." Community details such as pricing, availability, and services change often and come from the communities themselves. We do not promise that any information is complete or current.

9. Limitation of liability

To the fullest extent the law allows, Hometown Senior Living Navigators LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services, or from the acts or omissions of any senior living community, including the care a resident receives. Because our service is free to families, our total liability to you for any claim will not exceed one hundred dollars ($100).

10. Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in Florida.

11. Changes to these terms

We may update these terms from time to time. The new version will be posted here with an updated effective date. Continuing to use the website after a change means you accept the updated terms.

12. Contact us

Questions about these terms? Email hometownseniorliving@gmail.com or call 386-956-0889.